Privacy Policy

Effective: 7/1/10  |  Updated: 1/15/26

At Second City Web Design, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.secondcitywebdesign.com) or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information is data that can be used to identify you, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Account login credentials (e.g., username and password)

We collect personal information when you voluntarily provide it, such as when you sign an agreement, make a purchase, fill out a form, or contact us.

b. Non-Personal Information

We may collect non-personal information that does not directly identify you, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited, time spent on the Site, and other usage data
• Referral URLs

This information is collected automatically through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Site and our services
• Process transactions and fulfill orders
• Respond to your inquiries, comments, or customer service requests
• Send you company policy updates, promotions, or other marketing communications
• Improve our Site, services, and user experience
• Analyze usage trends and preferences
• Prevent fraud and ensure the security of the Site
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, payment processing, or analytics.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: If we merge, acquire, or sell part of our business, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze Site usage.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.

5. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Without an active hosting account, we are not responsible for, nor guarantee, availability of website files, email accounts, emails or any other content provided to us. After expiration or cancellation of a hosting account, a backup of the hosting account is kept on file for 1 year. After 1 year, the backup file is removed from our servers and all content is not retrievable.

7. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-Out: Opt out of marketing communications or certain data processing activities.

To exercise these rights, please contact us at info@secondcitywebdesign.com. We may require verification of your identity before processing your request.

8. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in certain jurisdictions, such as under GDPR). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete it.

9. International Data Transfers

If you are accessing the Site from outside The United States of America, your information may be transferred to, stored, and processed in The United States of America.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us via our website at www.secondcitywebdesign.com, or visit our Contact page.